To assist us, please review your account to identify any suspect activity and be prepared to provide us with all details regarding the charge(s):.When you believe that a transaction in question may be fraudulent/unauthorized, call us promptly at 80 so that we can begin a Fraud Claim. Speak with people who may have or have access to the card such as household members, joint account holders, or any authorized user you may have named.
Think about whether the amount of any of your recent purchases matches the amount of the transaction in question and whether the merchant may have charged or billed under a different name.If you notice an unfamiliar charge on your card or statement, you can consider taking the following quick steps before promptly reporting a suspect transaction to us: The transaction may have been made by an authorized user of your card who didn’t tell you about it.Retailers sometimes bill under different names.A few things can make a legitimate transaction appear suspect. When you see an unfamiliar charge on your card, a natural reaction is to reach immediately for the phone. Tips for when you suspect fraud on your Credit or Debit Card: If your card is lost or stolen, call us immediately, at 80.
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